OUTREACH AND EDUCATION COORDINATOR (Bilingual in English and Korean)

Job Locations US-NY-New York
ID
2022-1184
Category
Other
Type
Regular Full-Time

Overview

Renaissance Economic Development Corporation (REDC) is a 501(c)(3) nonprofit organization whose mission is to transform low-to-moderate income and immigrant communities in New York City by providing low-interest small business loans, training and counseling services. REDC is an affiliate of Asian Americans for Equality, one of the country’s leading community development nonprofits. As an organization deeply rooted in the neighborhoods it serves, REDC works hand-in-hand with local business owners to ensure their long-term success. Renaissance also provides financial literacy services and comprehensive technical assistance to small business owners and entrepreneurs each year through individual counseling and classroom sessions.

 

We are US Treasury certified Community Development Financial Institution (CDFI), SBA Intermediary Microlender, and SBA Community Advantage (7a) lender. Renaissance’s lending activities are guided by a commitment to increase business opportunities for low-income, minority, women, and immigrant entrepreneurs. 

 

 

Position Summary:

Reporting to the Program Manager, Technical Assistance, the Outreach & Education Coordinator’s overall responsibilities include interacting with business clients, coordinating small business webinars/workshops, providing business counseling and technical assistance to clients, providing outreach to local entrepreneurs and representing Renaissance at various marketing and outreach events.  The ideal candidate will be energetic and an excellent communicator and will be responsible for the following:

Responsibilities

  • Conduct marketing and outreach activities to develop business promote REDC services and attract more clients.
  • Organize seminars, classes, and specialized courses for small business owners interested in developing or improving business skills.
  • Source and connect with technical consultants for speaker engagement
  • Provide initial intake assessment of clients’ small business needs
  • Meet with and consult clients on technical aspects of their businesses
  • Make recommendations to management on whether client should move forward with loan application process or continue technical assistance training
  • Assist business counseling team with loan package documentation and follow up with clients
  • Maintain close client contact to ensure continued satisfaction and to anticipate additional financing and technical assistance needs
  • Make site visits to client business locations via in-person or virtual.
  • Attend marketing and outreach events both in-person and virtually.
  • Maintain the highest level of confidentiality and sensitivity with all client information obtained
  • Perform other related work and duties as assigned

Qualifications

  • Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities. BA in Accounting or Finance, a plus.
  • Minimally 2 years of experience in providing education and/or technical assistance to small businesses. 
  • Ability to network and gain knowledge of small businesses and resources within the communities that we serve 
  • Excellent computer skills, including a high degree of proficiency in Microsoft Office Suite and Google Suite
  • Strong organizational skills with demonstrated attention to detail and focus.
  • Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically and socially diverse.
  • Bilingual/Fluent in English/Korean, a plus
  • Must be able to maintain confidentiality of sensitive materials and information
  • Ability to prioritize and manage multiple complex projects

Expectations

EXPECTATIONS & HOW WE WORK:

We believe that the people and the communities that we have the privilege to serve, deserve our very best every day.  We are a results-driven organization that focuses on inclusiveness, empowerment and impact. AAFE employees are accountable, collaborative and strong communicators with a core strength of community service and development.  We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity.  We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward.  All employees are expected to adhere to the following:  

 

  • Ensure compliance with all grant/contract requirements
  • Work as part of a team in supporting other AAFE program contracts and projects 
  • Provide quality customer service to both internal and external partners and co-workers. 
  • Support efforts that ensure a safe and healthy work environment.
  • Understand and embrace the value in collaborating with people of diverse cultures, races, genders, ethnicities, beliefs, experiences and ideas.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
  • Maintain a positive, helpful attitude.
  • Enjoy your time at work!

 

COMPENSATION:

Renaissance offers rich benefits, recognition, opportunities for professional growth and competitive salaries.  Salary offers will be based on the candidate’s experience in similar roles.

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