GENERALIST, HOUSING ADVOCACY (Spanish Speaker)

Job Locations US-NY-Jackson Heights
ID
2021-1071
Category
Other
Type
Regular Full-Time

Overview

Who We Are:

Asian Americans for Equality is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors and immigrant youth. AAFE strives for a more equitable city, through research, advocacy and grassroots community organizing. 

 

Position Summary:

Reporting to the Program Manager, Housing, the Housing Counselor will be located in the Jackson Heights, Queens, NY office and will be responsible in fulfilling the following:

Responsibilities

  • Provide one-on-one counseling, advocacy, and follow-up services for tenants living in rent regulated housing, subsidized housing, NYCHA, and non-regulated housing. 
  • Conduct needs assessment to identify the tenant housing issues, as well as resources and challenges to resolve housing issues for clients in the Department of Housing and Community Services. 
  • Develop a service plan that prioritizes client’s needs and services to resolve p tenant housing issues. 
  • Maintain and update both client files and digital records in the DYCD database system (CAPRICORN) and/or internal database accurately and timely as required.
  • Track and maintain enrollment, benchmarks and outcomes for assigned contract(s). 
  • Recruit individuals and families to participate in Housing Education and Know Your Rights workshops. 
  • Prepare materials and facilitate Housing Education and Know Your Rights workshops. 
  • Support tenant organizer to conduct building outreach, tenant organizing, and tenant association meetings to address and resolve housing issues. 
  • Support the Department of Housing and Community Services team to identify, develop and implement campaigns to preserve affordable housing. 
  • Provide monthly narratives and statistical reports on program activities and deliverables. 
  • Assist the Managing Director and Program Managers in preparing regular reports to funders and grant proposals.. 
  • Participate in department staff meetings,  trainings, mutual aid, RFP and grant applications 
  • Ensure all grant/contract program requirements are satisfied
  • Work as part of a team in supporting other AAFE program contracts or projects
  • Support office operations and mutual aid events as needed 
  • Share light chores to maintain and optimize organization and neatness in the office
  • Provide administrative support if needed

Qualifications

  • Bilingual/Fluent in English/Spanish
  • Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities.
  • 2 years of  experience in community outreach and counseling.
  • 2 years of experience in organizing campaign planning/development 
  • Strong organizational skills with demonstrated attention to detail and focus.
  • Proficient in Microsoft Office Suite, Google Suite and social media platforms
  • Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically and socially diverse.
  • Must be able to maintain confidentiality of sensitive materials and information
  • Ability to prioritize and handle multiple complex projects

 

Starting Salary: $24.73/hour

**This is a union position.

Expectations

EXPECTATIONS & HOW WE WORK:

We believe that the people and the communities that we have the privilege to serve, deserve our very best every day.  We are a results-driven organization that focuses on inclusiveness, empowerment and impact. AAFE employees are accountable, collaborative and strong communicators with a core strength of community service and development.  We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity.  We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward.  All employees are expected to adhere to the following:  

 

  • Ensure compliance with all grant/contract requirements
  • Work as part of a team in supporting other AAFE program contracts and projects 
  • Provide quality customer service to both internal and external partners and co-workers. 
  • Support efforts that ensure a safe and healthy work environment.
  • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
  • Maintain a positive, helpful attitude.
  • Enjoy your time at work!

 

EDUCATION & EXPERIENCE:

Requires a bachelor’s degree in student counseling, college student personnel, psychology, social work, education, higher education administration, or a related field and two (2) years relevant experience in academic counseling/advisement.  

 

PHYSICAL REQUIREMENTS:

The position requires sitting, standing, walking (both inside and outside of the office) and occasional lifting and carrying of approximately 30 pounds (event materials and/or office supplies).

 

COMPENSATION:

AAFE offers rich benefits, recognition, opportunities for professional growth and competitive salaries.  Salary offers will be based on the candidate’s experience in similar roles.  

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