Job Locations US-NY-New York
Regular Full-Time


The Business Counselor’s overall responsibilities are to interface with loan clients, provide business counseling and technical assistance to clients, outreach to local entrepreneurs and represent Renaissance at marketing and outreach events. This position will be under the supervision of the Director of Programs and Technical Assistance.


  • Meet with and consult clients on technical aspects of their businesses
  • Share best practices in business counseling and financial analysis
  • Make recommendations to the management on whether to originate a loan, and recommend loan amount, interest rate, as well as length of term
  • Make site visits to client business locations
  • Conduct marketing and outreach activities to promote REDC services and attract more clients
  • Conduct workshops and talks to share knowledge and resources for small business owners if needed
  • Maintain close customer contact to ensure continued satisfaction and to anticipate additional financing needs
  • Maintains the highest level of confidentiality with all client information obtained
  • Meets expectations for attendance and punctuality
  • Perform other related work and duties as assigned


  • Formal/informal experience or knowledge in managing a small business
  • Excellent knowledge of local businesses and resources in NYC is required
  • Experience or background in Client Management and Customer Service is required
  • Experience in marketing
  • Experience working with low income individuals and diverse communities
  • Bilingual in Spanish is required
  • Experience in financial and credit analysis is preferred
  • Strong verbal and written communication ability and organizational skills
  • Demonstrated ability to multitask, perform under pressure, and flexibility to meet deadlines
  • Proficient computer skills using Microsoft Office and Google Documents


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